Uchat

Uchat is an omnichannel chatbot platform that helps businesses automate conversations and customer engagement across 16+ popular channels—without writing code. Using a visual drag-and-drop flow builder, you can design chatbot journeys for support, sales, lead capture, bookings, and follow-ups, then deploy them to channels like Web Chat, Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Email, Voice, WeChat, Telegram, SMS, Slack, Viber, Line, Intercom, Jivo Chat, and VK.

A key advantage of UChat is its built-in A.I capability through integrations with OpenAI/ChatGPT (and also Dialogflow), enabling bots to answer common questions instantly, guide users to the right information, and provide 24/7 responses that feel more natural. For teams that need hands-on control, UChat also includes a centralized inbox and live chat so agents can step in when needed, keep conversations organized, and manage customer interactions from one place.

UChat supports ecommerce-oriented experiences as well, with built-in features that help streamline sales flows and customer requests. Beyond chatbot building, the platform connects with 50+ external tools and services, allowing you to trigger automations, sync data, and extend workflows across your existing stack.

Whether you want to reduce support workload, respond faster across multiple social channels, or build smarter bots powered by A.I, UChat is designed to help you launch and manage multi-channel automation efficiently from a single platform.